AI Booking Employee

MY M2 BOT

+1 (704) 327-2200

More Leads. More Bookings. More Profit.

Meet M2

The Front Desk That Never Misses a Client.

Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!

Missed Calls ROI Calculator

Focus on What You Do Best & Let M2 Handle the Rest.

Connect. Engage. Convert. Nurture.

Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.

Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.

Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.

Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.

Cost Comparison

Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!

Expenses

Salon hour rates

(based on 50 hours/week)

Weekly Hours

Monthly Cost

Overtime, Perks Benefits

Call-Outs and Staff Churn

Performance Inconsistency

Front Desk Payroll

$14 -$20+/hour

($4000 +taxes)

50 or more hours/week

Limited availability

Liability

Frequent disruptions or churn.

Level of skill and know how varies.

Meet M2!

$2.48 (50h)- $0.69 (24/7)

(ONLY $497/mo 1st year)

Unlimited hours

No restrictions

None—AI works non-stop for one price.

Always reliable, never calls out.

As accurate and consistent as you/we train it to be.

We Deliver A Modern-Convenient Solution with a Touch of Tradition

The AI-Powered Receptionist That Works 24/7

For Every Type of Client

For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.

And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.

How It Works:

Choose Your AI’s Name & Voice

Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.

Assign Number & Get Verified

Get a verified A2P-10DLC compliant phone number for voice and conversation AI.

Define Availability

Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.

Test & Go Live

Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!

Meet My M2 Bot

Got Questions? We Have Answers!

Q: Can this AI really turn a non-income-producing role into a profitable one?

Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:

Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.

Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.

Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.

Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.

All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.

The result?

A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.

Q: What if I’m not tech-savvy?

No worries! Setup is easy—even if you’re new to tech.

Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?

Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.

Q: Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Q: Is it possible for the AI Agent to schedule appointments during a call?

While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.

Q: Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Q: How do I update the AI Agent’s knowledge base?

In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.

Q: Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.

BLOG

Salon Websites

Your Website Might Look Great—But If Google’s Confused, You’re Losing Clients

March 01, 20256 min read

Your Website Might Look Great—But If Google’s Confused, You’re Losing Clients


💡Your website might look like a masterpiece. But if Google can’t interpret what you offer or where you're located, your salon is effectively invisible to high-intent clients.

That’s right—professional design don't convert, clarity does. Let's dismantle why this matters in 2025 and how you can fix it fast.


1. The New SEO Reality: "Search Everywhere Optimization"

Neil Patel’s latest insights confirm that traditional SEO is no longer enoughsearch everywhere optimization is the new standard. That means you need to be discoverable across Google, AI-powered platforms, voice search, image search, and social search (TikTok, Instagram, YouTube) (Instagram, Neil Patel).

For salons, this transformation demands hyper-clear signals: what you do, where you do it, and how clients book—all formatted in a way engines and AI can parse easily.


2. Why Design Without Data Cost You Bookings

A beautiful website without strategic structure is like a salon with no price list—clients see nothing actionable. Google's algorithms use structured data, schema markup, and content signals to identify:

  • Your business category and services

  • Your city or neighborhood

  • Whether you’re verified and trustworthy

Without these, your site can’t trigger featured snippets, local packs, or AI summaries. You’re invisible.


3. What Google Needs to Stop Being Confused

3.1 Clear Headlines with City and Services

Your homepage should start with something like:

“Charlotte’s Leading Hair Salon — Haircuts, Color & Extensions”

Neil Patel emphasizes using location-based keywords in titles, headers, and image alt-text to avoid confusion and boost local visibility (Fully Booked AI, Neil Patel).

3.2 Use Schema Markup & FAQ Sections

Use LocalBusiness schema to list:

  • Services offered

  • Address, phone, hours

  • Review snippets

FAQ sections with concise Q&A help Google generate rich snippets—plus support zero-click search visibility (LinkedIn, Neil Patel, Neil Patel).

3.3 Optimize for Voice, Visual, and Conversational Search

Your content should speak the way people ask:

  • “Where’s the best balayage in Charlotte?”

  • “How much is a blowout in Dilworth?”

Neil says brands must optimize for voice and image-based queries to stay competitive (Neil Patel, Facebook).


4. Fully Booked AI®: How Michele Matkovich Solves the Google Confusion Problem

Michele R. Matkovich—featured on Medium, Women’s Insider, and LinkedIn—leads Fully Booked AI®, a platform that helps salon owners ensure their website messaging aligns with Google's expectations (Medium).

Here’s how it works:

  • The system audits your website instantly via Get your free business report

  • It spots unclear messaging around services and location

  • It suggests optimizations like revised headlines, localized alias pages, schema markup

  • It provides AI-powered lead capture, clarification, and booking directly on aisalonsalesteam.com

Michele’s background as a former salon and med-spa owner gives her insider understanding—and success stories across dozens of businesses confirm that clarity + AI equals serious ROI.


5. How to Fix Your Salon Website (Step‑by‑Step)

✔ Step 1: Audit Your Site Messaging

Run your site through the free Fully Booked AI® audit. Look for missing keywords, unclear context, or poorly structured service pages.

✔ Step 2: Rewrite Headlines & Meta to Include Location

Ensure title tags and meta descriptions feature phrases like "hair salon Charlotte," “blowouts Uptown,” etc.

✔ Step 3: Add Localized Service Pages

Separate landing pages for:

  • Haircuts in Charlotte

  • Charlotte balayage specialists

  • Bridal styling Charlotte

Link them internally and use consistent NAP in footer and structured data.

✔ Step 4: Implement FAQ Schema & FAQ Sections

Answer key visitor questions directly on-page:

  • “Do you offer keratin treatments?”

  • “How do I book my first appointment?”

Use schema-friendly Q&A markup to get rich snippet placement.

✔ Step 5: Be Visible Across Platforms

Claim and optimize:

  • Google Business Profile

  • Bing Places

  • Yelp, Apple Maps, etc.

Use consistent NAP, descriptions, category data, and review response.

✔ Step 6: Optimize for Social & AI Search

On your social platforms like Instagram, YouTube, TikTok:

  • Use caption keywords

  • Hashtags like #CharlotteHairSalon #BalayageCharlotte

  • Educational clips answering FAQs: “How long to balayage?”, “What’s a blowout?”

These videos can boost brand presence beyond traditional search (LinkedIn, Neil Patel, Neil Patel).


6. Content Strategy Inspired by Neil Patel

Patel’s model for maximizing blog impact remains timeless—and tailoring it to salon owners makes it actionable:

  • 40% of your blog time: basic, how‑to content (e.g., “How to prepare for a balayage appointment”)

  • 10% of your time: advanced content (e.g., salon industry trends, case studies)

  • 20%: updating old posts (e.g., retouch city/pages with updated keywords)

  • 30%: promoting content via internal linking, email campaigns, and social video integration (Neil Patel)

Your content then becomes a content hub—targeting awareness, consideration, and intent queries.


7. SEO Trends That Matter in 2025

Neil’s major trends for this year are crucial for salons:

  • Zero‑click search dominates SERPs—optimize FAQs and featured snippet triggers to show up even when people don’t click through (Female Switch, Neil Patel).

  • AI platforms are surfacing answers from multiple sources—ranking in the Top 10 matters more than ever (Neil Patel).

  • Hyperlocal personalization wins. People search differently based on neighborhoods and local terms—your copy must reflect that (Neil Patel, Neil Patel).


8. Action Steps: Get Ahead of Your Competition

Priority Task

🔥 High: Sign up for your free audit at Fully Booked AI® site

✅ Medium: Rewrite homepage headline to include services + city

🧩 Low: Create separate landing pages for each service with local keywords

📍 Always: Use schema for NAP, services, and FAQs

📈 Ongoing: Promote educational clips via Instagram, TikTok, YouTube

♻️ Quarterly: Refresh your top-performing blog posts with updated location terms


Conclusion

Your gorgeous site doesn’t mean much if Google can’t interpret your core message. In 2025, clarity in service, location, and booking is what Google, AI platforms, and clients rely on. Use Fully Booked AI®’s audit to pinpoint confusion—and fix it fast.

Use Neil Patel’s strategic approach to content, and you’ll attract more traffic, retain visitors longer, and convert clicks into clients. Ready to dominate Charlotte or your city?

👉 Get your free audit
👉 Audit again in 90 days after updates
👉 Watch your bookings and rankings climb

salon website

Press:


Links: 


Custom GPT’s to Help Implement Marketing Systems

  1. Ideal Avatar Creator: https://chatgpt.com/g/g-PEt2Mb3uM-salon-med-spa-marketing-ideal-client-avatar

  2. Bio Creator: https://chatgpt.com/g/g-trIcw0z6l-bio-creator-for-beauty-professionals

  3. Offer & Package Creator: https://chatgpt.com/g/g-Kan8C9c2V-create-salon-offers-signature-packages

  4. G-Search & Maps Posts: https://chatgpt.com/g/g-aeutkIRBi-get-your-salon-found-on-g-search-g-maps

  5. Social Content Creator: https://chatgpt.com/g/g-Mnt9CC6da-social-media-content-creator-by-fully-booked-aitm

  6. Email Marketing Asst: https://chatgpt.com/g/g-1DUzlXjG2-salon-med-spa-email-marketing-assistant

  7. Software System & Tools: https://chatgpt.com/g/g-CR2NmF6uG-fully-booked-ai-r-a-high-level-powered-system

  8. AI Solutions for Salons & Med Spas: https://chatgpt.com/g/g-97r8SpDkd-ai-solutions-to-grow-and-scale-your-salon-or-spa


salon websitewebsiteno SEOno on-page SEOlocal SEOWordpress
blog author image

Michele R. Matkovich

Michele R. Matkovich is the creator of Fully Booked AI®, a cutting-edge sales and marketing solution for salon and med spa owners. With years of expertise in SEO, AI-driven marketing, and client acquisition, Michele helps businesses attract more clients, boost bookings, and stay ahead in a competitive market. Connect with Michele for innovative strategies to grow your business!

Back to Blog

CLIENT PORTFOLIO

My M2 Bot

The Salon Receptionist Every Salon Needs

Call M2 at: +1 704 327-2200

Limited Time Offer!

$497/mo nth

  • 1x Set Up Fee - KLARNA + AfterPay Available