AI Booking Employee

MY M2 BOT

+1 (704) 327-2200

More Leads. More Bookings. More Profit.

Meet M2

The Front Desk That Never Misses a Client.

Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!

Missed Calls ROI Calculator

Focus on What You Do Best & Let M2 Handle the Rest.

Connect. Engage. Convert. Nurture.

Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.

Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.

Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.

Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.

Cost Comparison

Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!

Expenses

Salon hour rates

(based on 50 hours/week)

Weekly Hours

Monthly Cost

Overtime, Perks Benefits

Call-Outs and Staff Churn

Performance Inconsistency

Front Desk Payroll

$14 -$20+/hour

($4000 +taxes)

50 or more hours/week

Limited availability

Liability

Frequent disruptions or churn.

Level of skill and know how varies.

Meet M2!

$2.48 (50h)- $0.69 (24/7)

(ONLY $497/mo 1st year)

Unlimited hours

No restrictions

None—AI works non-stop for one price.

Always reliable, never calls out.

As accurate and consistent as you/we train it to be.

We Deliver A Modern-Convenient Solution with a Touch of Tradition

The AI-Powered Receptionist That Works 24/7

For Every Type of Client

For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.

And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.

How It Works:

Choose Your AI’s Name & Voice

Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.

Assign Number & Get Verified

Get a verified A2P-10DLC compliant phone number for voice and conversation AI.

Define Availability

Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.

Test & Go Live

Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!

Meet My M2 Bot

Got Questions? We Have Answers!

Q: Can this AI really turn a non-income-producing role into a profitable one?

Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:

Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.

Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.

Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.

Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.

All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.

The result?

A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.

Q: What if I’m not tech-savvy?

No worries! Setup is easy—even if you’re new to tech.

Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?

Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.

Q: Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Q: Is it possible for the AI Agent to schedule appointments during a call?

While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.

Q: Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Q: How do I update the AI Agent’s knowledge base?

In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.

Q: Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.

BLOG

Search results

Want to Rank Higher on Google? Start By Speaking Your City + Services Loud and Clear

July 01, 20254 min read

Want to Rank Higher on Google? Start By Speaking Your City + Services Loud and Clear

📍 You’re Invisible Because You’re Too Vague

Salon owners love design. We get it—you want a site that reflects your vibe, your brand, your aesthetic.

But here’s the truth:

If your website doesn’t say who you help, what you do, and where you are—clearly and loudly—Google won’t show you to local clients.

Search engines aren’t mind readers. They’re scanners. Algorithms. They need structure, keywords, and location-based signals to match you with real humans who are typing things like:

  • “hair extensions Uptown Charlotte”

  • “blowout near South End”

  • “best balayage stylist [city]”

If your homepage says “Welcome to Beauty” and that’s it… you’re done. It’s time to speak up.


🎯 Google Needs Signals, Not Secrets

Google wants to help people. Its job is to serve the most relevant, local, and clear answers at the top of search results.

That means you need to:

  • Say your city name clearly and often

  • Repeat your core salon services (e.g., haircuts, balayage, keratin, bridal)

  • Use structured headlines, alt text, and meta tags

  • Embed a Google Map and list your address and hours

And don’t whisper them at the bottom of your contact page. Lead with it—in your homepage title, main headline, and first sentence of your About page.


💬 Say It Like a Client Would

Think like your dream client.

Would they search:

“Award-winning elevated artistry hair studio”?

Or would they search:

“best hair colorist in Charlotte”
“balayage specialist Charlotte NC”

If your website doesn’t reflect the second phrasing, you’re not just failing Google—you’re confusing your audience.


🧠 What Fully Booked AI® Has Learned From 500+ Salon Audits

Michele Matkovich and her team at Fully Booked AI® have reviewed hundreds of salon and medspa websites—and found that over 70% fail to mention their city on the homepage.

Worse?
More than half never mention services in their meta titles or on image alt tags.

That’s a visibility disaster.

Fortunately, it’s fixable. And it starts with a free audit.
👉 Run Yours Now


✅ Fixing Your Website to Say “City + Services” the Right Way

🔹 Step 1: Rewrite Your Homepage Headline

Bad:

“Welcome to Lux Beauty”
Good:
“Charlotte’s Go-To Hair Salon for Color, Extensions & Blowouts”

🔹 Step 2: Use Local Keywords in Meta Tags

Page title:

Haircuts & Balayage in Charlotte | Fully Booked Salon

Meta description:

Looking for expert color and styling in Charlotte, NC? Book with our top-rated salon.

🔹 Step 3: Update Service Pages with City Tags

Don’t just say:

“Our balayage services give you shine and dimension.”

Say:

“Our Charlotte balayage specialists use modern techniques to deliver lasting, low-maintenance color.”

Repeat your city name once per page section—naturally.

🔹 Step 4: Add a Google Map & NAP Footer

Every page should list:

  • Salon name

  • Street address

  • Phone number

  • Hours of operation

  • Booking link

Embed a map on your Contact page and link to your Google Business Profile.


🚀 Bonus: Amplify Local SEO with AI

You don’t need to rewrite every page or spend hours responding to leads manually.

With AISalonSalesTeam.com, your AI assistant:

  • Greets site visitors

  • Confirms services & city

  • Answers FAQs (pricing, hours, directions)

  • Collects and qualifies leads

  • Books directly or hands them off

This means:

  • You get higher conversion rates

  • Google sees user engagement spikes

  • You spend less time chasing down leads

Want to try it live?
💬 Message the AI assistant: m.me/877124249330712


📱 Pro Tip: Don’t Forget Social Captions

Google and other platforms now read social captions and video titles for context.

Make your bios, Instagram captions, and YouTube videos do the work:

Bad caption:

“New set 🧡”

Better:

“Charlotte keratin smoothing treatment — book with us if you’re ready for frizz-free summer hair!”

Use location tags, hashtags, and voice-friendly keywords to boost discovery.


📉 What Happens If You Stay Vague?

MistakeWhat You LoseNo city in headersInvisible to local searchesNo service keywordsMiss high-intent trafficGeneric homepageHigh bounce rateNo map or NAPNo placement in map packsNo AI booking systemLost leads while you sleep


📈 Real Results: Stylists Who Got Specific

One Fully Booked AI® user updated her homepage and service pages to include “Dallas hair extensions” and “blowout in Uptown.”

Within 30 days:

  • Local search traffic doubled

  • She appeared in Google’s 3-pack for “Dallas hair extensions”

  • Her calendar was filled 2 weeks in advance—without paid ads

You can do the same. Just start by being clear.


🧰 Tools to Get It Done Today

ToolWhat It FixesFully Booked AI AuditFind missing city/service termsAISalonSalesTeam.comAutomate client engagementGoogle Business Profile SetupLocal visibilityInstagram Optimization GuideSocial search clarity


🧠 Your New Strategy: Speak Loud, Clear, and Local

You don’t need a complicated SEO campaign to start ranking.

You just need to:

  1. Say your city and services—clearly

  2. Use keywords clients actually search

  3. Structure your site with headers, titles, and images

  4. Add automation to capture and convert traffic

Do that, and Google will start recognizing—and rewarding—you.


Final Word

Don’t be invisible. Don’t be vague. Don’t let a gorgeous-but-confusing website cost you thousands in missed bookings.

Start by saying what you do, where you do it, and how to book you—loud and clear.

And let Fully Booked AI® + AISalonSalesTeam.com do the heavy lifting.

📞 Text Michele’s AI Assistant now: +1 (704) 327-2200
📞 Or Justin’s AI Assistant: +1 (980)-300-8100

Your city is searching. Let’s make sure you show up.

Google rankingGoogle SearchPage 1AI ModeOverviewsAsk EnginesChatGPT Results
blog author image

Michele R. Matkovich

Michele R. Matkovich is the creator of Fully Booked AI®, a cutting-edge sales and marketing solution for salon and med spa owners. With years of expertise in SEO, AI-driven marketing, and client acquisition, Michele helps businesses attract more clients, boost bookings, and stay ahead in a competitive market. Connect with Michele for innovative strategies to grow your business!

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My M2 Bot

The Salon Receptionist Every Salon Needs

Call M2 at: +1 704 327-2200

Limited Time Offer!

$497/mo nth

  • 1x Set Up Fee - KLARNA + AfterPay Available