AI Booking Employee

MY M2 BOT

+1 (704) 327-2200

More Leads. More Bookings. More Profit.

Meet M2

The Front Desk That Never Misses a Client.

Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!

Missed Calls ROI Calculator

Focus on What You Do Best & Let M2 Handle the Rest.

Connect. Engage. Convert. Nurture.

Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.

Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.

Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.

Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.

Cost Comparison

Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!

Expenses

Salon hour rates

(based on 50 hours/week)

Weekly Hours

Monthly Cost

Overtime, Perks Benefits

Call-Outs and Staff Churn

Performance Inconsistency

Front Desk Payroll

$14 -$20+/hour

($4000 +taxes)

50 or more hours/week

Limited availability

Liability

Frequent disruptions or churn.

Level of skill and know how varies.

Meet M2!

$2.48 (50h)- $0.69 (24/7)

(ONLY $497/mo 1st year)

Unlimited hours

No restrictions

None—AI works non-stop for one price.

Always reliable, never calls out.

As accurate and consistent as you/we train it to be.

We Deliver A Modern-Convenient Solution with a Touch of Tradition

The AI-Powered Receptionist That Works 24/7

For Every Type of Client

For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.

And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.

How It Works:

Choose Your AI’s Name & Voice

Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.

Assign Number & Get Verified

Get a verified A2P-10DLC compliant phone number for voice and conversation AI.

Define Availability

Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.

Test & Go Live

Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!

Meet My M2 Bot

Got Questions? We Have Answers!

Q: Can this AI really turn a non-income-producing role into a profitable one?

Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:

Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.

Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.

Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.

Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.

All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.

The result?

A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.

Q: What if I’m not tech-savvy?

No worries! Setup is easy—even if you’re new to tech.

Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?

Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.

Q: Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Q: Is it possible for the AI Agent to schedule appointments during a call?

While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.

Q: Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Q: How do I update the AI Agent’s knowledge base?

In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.

Q: Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.

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AI follow up bot

How AI-Powered Follow-Ups Can Increase Your Rebooking Rate (And Stop Clients from Falling Through the Cracks)

Salons| Salon Marketing| Fully Booked AI®| AI Employee| AI Booking| Leads| Med Spas
April 01, 2025•4 min read

How AI-Powered Follow-Ups Can Increase Your Rebooking Rate (And Stop Clients from Falling Through the Cracks)

By Michele R. Matkovich | Salon Owner, Agency Founder, Data-Driven Marketing Expert

The Problem: Your Salon Has a Leaky Bucket

Visibility Leak

Let’s get real—your business is losing clients every single day, and you probably don’t even realize it.

I call this the Leaky Bucket Effect.

🚰 You work hard to attract new clients—posting on social media, running ads, perfecting your service menu.
🚰 You get them through the door—they love their experience, they leave happy, and you assume they’ll come back.
🚰 But then… nothing.

🔹 They forget to rebook before they leave.
🔹 They see an ad for another salon and decide to “try something new.”
🔹 Life gets busy, and suddenly six months go by without them coming back.

And just like that—you’ve lost them.

This is where most salons go wrong. You think you have a “new client” problem, when really, you have a rebooking problem.

👉 What if instead of constantly chasing new clients, you could keep the ones you already have coming back—without lifting a finger?

That’s exactly what AI-powered follow-ups do.

How AI Fixes Your Rebooking Problem

1. AI Makes Sure No Client Slips Through the Cracks

If your front desk isn’t rebooking every single client before they leave, you’re leaving money on the table. AI fixes this instantly by:

✅ Sending an automated text right after their appointment:
“We loved seeing you today! Let’s lock in your next visit before our schedule fills up. Click here to book.”

✅ Following up again at the perfect time:
 “Hey [First Name], it’s been 6 weeks since your last balayage—ready for a refresh? Book now before our next opening fills!”

✅ Re-engaging inactive clients:
 “We miss you! It’s been a while since we’ve seen you at [Salon Name]. Come back this month and enjoy 10% off your next service.”

No client is forgotten. No lead goes cold. No money is left on the table.

2. AI Remembers What Your Front Desk Won’t

Even the best front desk team misses things.

They get busy, they forget to remind a client to pre-book, or they don’t have time to follow up with every single person who didn’t rebook. AI never forgets because it runs in the background 24/7.

✅ AI knows when a client is due for a visit and sends a reminder automatically.
✅ AI personalizes follow-ups based on past appointments, ensuring every client feels like they’re getting VIP treatment.
✅ AI follows up instantly, every time—no human error, no delays.

3. AI Keeps Your Schedule Full—Even When Clients Cancel

Cancellations happen. But what if you could fill last-minute gaps effortlessly?

🚨 Instead of panicking over an empty slot, AI instantly texts a waitlist or past clients:
 “A last-minute opening just became available for Friday at 2 PM! Reply YES to claim it before it’s gone.”

Clients jump on these openings, and your books stay full without you lifting a finger.

4. AI Follow-Ups Increase Revenue—Without More Marketing Spend

Let’s do the math:

💡 If just 5 extra clients rebooked each week, that’s 20+ additional appointments per month.
 💡 Multiply that by your average ticket price, and you’re looking at thousands in extra revenue—without spending a dime on new client acquisition.

AI isn’t just about saving time. It’s about making every single client worth more to your business.

How Fully Booked AI® Can Automate This for You

🔹 AI-powered text & email follow-ups keep clients coming back automatically.
🔹 Instant booking reminders increase rebooking rates without extra work from your team.
🔹 Waitlist & cancellation fill-ins ensure last-minute gaps don’t cost you money.
🔹 Custom re-engagement campaigns bring back clients who haven’t visited in months.

Bottom line: AI fixes the holes in your “leaky bucket” and turns one-time clients into lifelong regulars.

Want to see how much revenue you’re losing from missed rebookings? 

Get a Free Rebooking & Revenue Audit.

Final Thoughts: More Bookings, Less Work, No Clients Lost

📍 If you’re not using AI follow-ups, you’re losing clients to the salons that are.
📍 If your front desk isn’t rebooking 80% of clients before they leave, you’re leaving thousands on the table.
📍 If you’re spending money to attract new clients but not keeping them, you’re stuck in an endless cycle.

AI stops the revenue leaks, keeps your books full, and does the follow-up work for you.

📞 +1 (704) 327-2200
 💻 Get a Free AI Rebooking Audit
 📅 Book a Call

🚀 Stop chasing new clients. Start keeping the ones you already have. 

AI makes it effortless.

Articles Written:


Links: 


Custom GPT’s to Help Implement Marketing Systems

  1. Ideal Avatar Creator: https://chatgpt.com/g/g-PEt2Mb3uM-salon-med-spa-marketing-ideal-client-avatar

  2. Bio Creator: https://chatgpt.com/g/g-trIcw0z6l-bio-creator-for-beauty-professionals

  3. Offer & Package Creator: https://chatgpt.com/g/g-Kan8C9c2V-create-salon-offers-signature-packages

  4. G-Search & Maps Posts: https://chatgpt.com/g/g-aeutkIRBi-get-your-salon-found-on-g-search-g-maps

  5. Social Content Creator: https://chatgpt.com/g/g-Mnt9CC6da-social-media-content-creator-by-fully-booked-aitm

  6. Email Marketing Asst: https://chatgpt.com/g/g-1DUzlXjG2-salon-med-spa-email-marketing-assistant

  7. Software System & Tools: https://chatgpt.com/g/g-CR2NmF6uG-fully-booked-ai-r-a-high-level-powered-system

  8. AI Solutions for Salons & Med Spas: https://chatgpt.com/g/g-97r8SpDkd-ai-solutions-to-grow-and-scale-your-salon-or-spa


follow upai bookingai follow upseovisibility
blog author image

Michele R. Matkovich

Michele R. Matkovich is the creator of Fully Booked AI®, a cutting-edge sales and marketing solution for salon and med spa owners. With years of expertise in SEO, AI-driven marketing, and client acquisition, Michele helps businesses attract more clients, boost bookings, and stay ahead in a competitive market. Connect with Michele for innovative strategies to grow your business!

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My M2 Bot

The Salon Receptionist Every Salon Needs

Call M2 at: +1 704 327-2200

Limited Time Offer!

$497/mo nth

  • 1x Set Up Fee - KLARNA + AfterPay Available