AI Booking Employee

MY M2 BOT

+1 (704) 327-2200

More Leads. More Bookings. More Profit.

Meet M2

The Front Desk That Never Misses a Client.

Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!

Missed Calls ROI Calculator

Focus on What You Do Best & Let M2 Handle the Rest.

Connect. Engage. Convert. Nurture.

Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.

Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.

Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.

Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.

Cost Comparison

Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!

Expenses

Salon hour rates

(based on 50 hours/week)

Weekly Hours

Monthly Cost

Overtime, Perks Benefits

Call-Outs and Staff Churn

Performance Inconsistency

Front Desk Payroll

$14 -$20+/hour

($4000 +taxes)

50 or more hours/week

Limited availability

Liability

Frequent disruptions or churn.

Level of skill and know how varies.

Meet M2!

$2.48 (50h)- $0.69 (24/7)

(ONLY $497/mo 1st year)

Unlimited hours

No restrictions

None—AI works non-stop for one price.

Always reliable, never calls out.

As accurate and consistent as you/we train it to be.

We Deliver A Modern-Convenient Solution with a Touch of Tradition

The AI-Powered Receptionist That Works 24/7

For Every Type of Client

For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.

And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.

How It Works:

Choose Your AI’s Name & Voice

Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.

Assign Number & Get Verified

Get a verified A2P-10DLC compliant phone number for voice and conversation AI.

Define Availability

Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.

Test & Go Live

Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!

Meet My M2 Bot

Got Questions? We Have Answers!

Q: Can this AI really turn a non-income-producing role into a profitable one?

Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:

Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.

Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.

Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.

Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.

All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.

The result?

A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.

Q: What if I’m not tech-savvy?

No worries! Setup is easy—even if you’re new to tech.

Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?

Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.

Q: Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Q: Is it possible for the AI Agent to schedule appointments during a call?

While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.

Q: Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Q: How do I update the AI Agent’s knowledge base?

In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.

Q: Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.

BLOG

Salon Growth in the Age of AI: The Engine, Formula & Framework Behind Fully Booked AI

Salon Growth in the Age of AI: The Engine, Formula & Framework Behind Fully Booked AI®

August 28, 20253 min read

How Fully Booked AI® Helps Salons Scale Smarter in the AI Economy — Discover the Engine, Formula & Framework fueling real results for salons and med spas.

TL;DR:

Fully Booked AI® isn’t just another salon tool — it’s a full-stack growth system. With an AI engine that runs 24/7, a strategy that eliminates guesswork, and a framework that patches every leak, salons and med spas finally have a system built for predictable success in the AI era.


The AI Shift: Salons Are Being Disrupted — Are You Leading or Lagging?

Your next client isn’t just searching on Google. They're talking to AI voice agents, clicking on TikToks, or discovering you through chat-based engines like ChatGPT and Gemini.

Traditional marketing can’t keep up. That’s why Fully Booked AI® was built — to help salons and med spas scale with systems, not hustle.

As featured in Women’s Insider, this model is transforming how service-based businesses convert clicks into loyal clients.


The Engine: Fully Booked AI®

Your Growth Engine, Running 24/7

No more missed calls. No more manual follow-ups. This is your silent partner:

  • Books clients automatically

  • Handles reschedules, reminders, and reviews

  • Optimizes your visibility across Google, Maps, and AI Search

  • Turns leads into bookings using AI voice + text agents

Curious how this works? Check out our AI Salon Sales Agent in action.


The Roadmap: Fully Booked Formula™

Turn Visibility Into Predictable Revenue

Most salons struggle not because they lack talent — but because they lack strategy.

The Fully Booked Formula™ eliminates all the guesswork:

  • Which channels actually convert

  • Where to focus your budget

  • What offer turns clicks into appointments

Explore our free Offer & Package Creator GPT to start crafting irresistible services in minutes.


The Framework: Fully Booked Framework™

Seal Every Leak In Your Client Funnel

Think of this as your “growth insurance policy.”

The Framework is designed to patch every hole:

  • Missed calls → covered with automated follow-up

  • No shows → handled with smart reminders

  • Low retention → solved with prebuilt rebooking flows

  • SEO gaps → closed with AI-driven content

Need help getting found online? Try our G-Search & Maps Post Creator GPT.


Built for the AI Economy: One System, Total Scalability

Let’s recap how this 3-part system works:

  • The Engine automates client interaction & booking

  • The Formula gives you a proven marketing roadmap

  • The Framework plugs all the growth leaks

It’s all wrapped inside Fully Booked AI®, and it’s already helping salon owners like you build sustainable, scalable, stress-free businesses.

Want proof? Read the Authority Magazine interview with our founder, Michele Matkovich.


Ready to See Your Fully Booked AI® Score?

🎯 Get your Free Salon Growth Audit in seconds — and discover how AI can fill your books without another dollar spent on ads.


📍 Local? We’d love to connect:

  • Michele (Charlotte, NC): +1 704-327-2200

  • Justin (Charlotte, NC): +1 980-300-8100

  • Angela (Denver, CO): +1 704-741-4292


👀 People Also Ask (FAQs for AI Overviews)

What is Fully Booked AI®?

It’s an all-in-one salon marketing and operations system that uses automation and AI to help salons grow without relying on ads or manual follow-up.

How does Fully Booked AI® help with salon SEO?

Fully Booked AI® boosts local visibility through automated content tools, review generation, GMB optimization, and more. See our SEO article here.

Can Fully Booked AI® integrate with my booking software?

Yes. It connects with most major salon and spa CRMs and booking platforms. Custom integrations are available via our software system tools.

Is there a free trial or demo?

Better — you can get a free AI audit that shows exactly what growth opportunities exist in your salon business.


🔗 Stay Connected & Scale Smarter

Charlotte salon marketing automation salon growth audit Charlotte and Denver salon growth audit Charlotte and Denversalon marketing consultant Denver CO salon business coaching Charlotte NC beauty business SEO for local markets AI salon solutions in North Carolina Denver med spa growth strategy Charlotte salon marketing automation
blog author image

Michele R. Matkovich

Michele R. Matkovich is the creator of Fully Booked AI®, a cutting-edge sales and marketing solution for salon and med spa owners. With years of expertise in SEO, AI-driven marketing, and client acquisition, Michele helps businesses attract more clients, boost bookings, and stay ahead in a competitive market. Connect with Michele for innovative strategies to grow your business!

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CLIENT PORTFOLIO

My M2 Bot

The Salon Receptionist Every Salon Needs

Call M2 at: +1 704 327-2200

Limited Time Offer!

$497/mo nth

  • 1x Set Up Fee - KLARNA + AfterPay Available