AI Booking Employee

MY M2 BOT

+1 (704) 327-2200

More Leads. More Bookings. More Profit.

Meet M2

The Front Desk That Never Misses a Client.

Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!

Missed Calls ROI Calculator

Focus on What You Do Best & Let M2 Handle the Rest.

Connect. Engage. Convert. Nurture.

Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.

Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.

Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.

Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.

Cost Comparison

Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!

Expenses

Salon hour rates

(based on 50 hours/week)

Weekly Hours

Monthly Cost

Overtime, Perks Benefits

Call-Outs and Staff Churn

Performance Inconsistency

Front Desk Payroll

$14 -$20+/hour

($4000 +taxes)

50 or more hours/week

Limited availability

Liability

Frequent disruptions or churn.

Level of skill and know how varies.

Meet M2!

$2.48 (50h)- $0.69 (24/7)

(ONLY $497/mo 1st year)

Unlimited hours

No restrictions

None—AI works non-stop for one price.

Always reliable, never calls out.

As accurate and consistent as you/we train it to be.

We Deliver A Modern-Convenient Solution with a Touch of Tradition

The AI-Powered Receptionist That Works 24/7

For Every Type of Client

For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.

And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.

How It Works:

Choose Your AI’s Name & Voice

Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.

Assign Number & Get Verified

Get a verified A2P-10DLC compliant phone number for voice and conversation AI.

Define Availability

Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.

Test & Go Live

Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!

Meet My M2 Bot

Got Questions? We Have Answers!

Q: Can this AI really turn a non-income-producing role into a profitable one?

Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:

Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.

Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.

Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.

Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.

All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.

The result?

A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.

Q: What if I’m not tech-savvy?

No worries! Setup is easy—even if you’re new to tech.

Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?

Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.

Q: Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Q: Is it possible for the AI Agent to schedule appointments during a call?

While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.

Q: Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Q: How do I update the AI Agent’s knowledge base?

In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.

Q: Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.

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How AI Salon & Med Spa Marketing

How AI Is Changing Salon & Med Spa Marketing (And How You Can Use It to Get More Clients)

January 08, 20255 min read

How AI Is Changing Salon & Med Spa Marketing (And How You Can Use It to Get More Clients)

By Michele R. Matkovich | Salon Owner, Agency Founder, Data-Driven Marketing Expert

Let’s cut through the noise: AI isn’t the future of salon marketing—it’s already here.

And while some salon and med spa owners are still skeptical, the ones embracing AI-powered marketing are dominating their markets, getting more clients, and working way less to do it.

Here’s what’s happening:

📍 AI is replacing outdated, time-consuming marketing tasks (like manually responding to DMs and chasing down leads).
📍
Google, Instagram, and TikTok are prioritizing AI-driven content and search. If you’re not adapting, you’re already behind.
📍
Salons using AI are filling their books faster, converting more leads, and spending less on paid ads.

🚨 So the real question is: Are you going to get ahead of this shift, or play catch-up when your competitors already have?

Let’s break down exactly how AI is reshaping salon marketing—and how you can use it to grow your business NOW.


How AI is Completely Changing the Way Clients Find & Book Salons

Fix your leaky buckey

You know how clients used to find salons:

✅ They’d search on Google.
✅ Maybe ask a friend for a recommendation.
✅ Scroll through Instagram before-and-after photos.

That’s still happening—but now AI is making those decisions for them.

1. AI-Powered Search is Replacing Traditional Google Rankings

📌 40% of Gen Z now prefers TikTok over Google for search.
📌 Google’s AI-driven results are pushing traditional rankings down.
📌 Clients are using AI assistants (like ChatGPT and Google Gemini) to find salons instead of typing into Google.

🚨 What This Means for You: If your salon isn’t showing up in AI-powered search results, you’re invisible to potential clients.

2. AI Is Automating Client Interactions—And Salons Using It Are Winning

Salons used to lose bookings because they couldn’t keep up with:

❌ Answering every DM, call, and text right away.
❌ Following up with leads who didn’t book instantly.
❌ Sending review requests and rebooking reminders.

💡 Now? AI is handling all of that automatically.

✔ AI chatbots are answering questions and booking clients 24/7.
✔ AI-powered Missed Call Text-Back is capturing leads before they go to your competitors.
✔ AI-driven follow-ups are turning “not yet” into “booked.”

Salons that integrate AI aren’t just booking more clients—they’re running smoother, making more money, and cutting down on wasted time.

🚀 Want to see AI in action? Meet M2 AI Booking Assistant—your front desk that never misses a client.


How Salons & Med Spas Are Using AI to Get More Clients

1. AI-Optimized Social Media (Because Clients Now Search on TikTok & Instagram, Not Just Google)

Remember when everyone said “just post on social media” and clients would show up? Yeah, that doesn’t work anymore.

Now, TikTok and Instagram are search engines. Clients aren’t just scrolling—they’re actively searching for services.

How to Use AI to Dominate Social Search:

Post AI-generated captions & hashtags optimized for TikTok & Instagram search.
Use AI tools to create viral content ideas based on real client searches.
Engage with clients automatically—AI-powered tools can reply to comments and DMs instantly.

💡 Want an easy way to automate social content? Use the Salon & Med Spa Social Media Content Creator.


2. AI-Powered SEO (Because Google Is Changing Search Forever)

Google isn’t just ranking websites anymore—it’s generating its own AI-driven answers.

🚨 If your website isn’t AI-optimized, you’re losing out on search traffic.

How to Use AI for SEO & Local Search:

Optimize your Google Business Profile so AI prioritizes you in local search.
Use AI-powered keyword tracking to stay ahead of changing search trends.
Write AI-optimized blog content that ranks in both Google & AI-generated search results.

💡 Don’t know where to start? Get Your Free SEO & Visibility Audit.


3. AI-Driven Lead Follow-Up (Because Clients Don’t Book on the First Inquiry)

🚨 50% of calls to salons go unanswered.
🚨 40% of potential clients don’t book on the first visit to your website.

And most salons aren’t following up fast enough—so those clients go elsewhere.

How AI Fixes This:

Missed Call Text-Back – AI instantly texts back potential clients who call but don’t reach you.
Automated Booking Reminders – AI sends follow-up texts to people who inquire but don’t book right away.
AI-Generated Personalized Offers – AI tracks client behavior and sends offers at the right time to close the sale.

🚀 Let AI handle your follow-ups for you.


Final Thoughts: AI Is Here—Are You Going to Use It, or Get Left Behind?

I get it—AI feels overwhelming at first. But here’s what I can tell you from working with top salons and med spas:

👍 The businesses using AI now will be the ones dominating their market in the next 1-3 years.
👍 The ones that ignore it will be playing catch-up while their competitors scale effortlessly.

🚨 The salons and med spas that adapt NOW will get the biggest return—because AI will only get smarter, faster, and more expensive over time.

If you’re ready to take control, automate what’s holding you back, and get more clients without adding more work to your plate, let’s talk.

The businesses using AI now will be the ones dominating their market in the next 1-3 years.


📍 The ones that ignore it will be playing catch-up while their competitors scale effortlessly.

🚨 The salons and med spas that adapt NOW will get the biggest return—because AI will only get smarter, faster, and more expensive over time.

📞 Call +1 (704) 327-2200
💻 Get a Free AI Marketing Audit
📅 Book a Call

Read More:

How SEO Fills Your Salon’s Schedule: https://www.linkedin.com/pulse/how-seo-search-everywhere-optimization-fills-your-every-matkovich--7ozee

Links to Access: 

How AI Is Changing Salon & Med Spa Marketingsalon owner solutionsmed spa marketingai for salonsai for med spaai employeeai agentai receptionist
blog author image

Michele R. Matkovich

Michele R. Matkovich is the creator of Fully Booked AI®, a cutting-edge sales and marketing solution for salon and med spa owners. With years of expertise in SEO, AI-driven marketing, and client acquisition, Michele helps businesses attract more clients, boost bookings, and stay ahead in a competitive market. Connect with Michele for innovative strategies to grow your business!

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My M2 Bot

The Salon Receptionist Every Salon Needs

Call M2 at: +1 704 327-2200

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$497/mo nth

  • 1x Set Up Fee - KLARNA + AfterPay Available